Twenty-four hours a day, we enhance your brand, emulate your culture and strengthen your identity with each customer interaction.
Our highly trained live chat support service professionals present a transparent interface to your customers, delivering uninterrupted 24/7 access to real time customer service help and support right on your website. Their one-on-one interaction with your website visitors instills confidence in an indecisive first-time customer, and bolsters the trust of your new and old customers by showing them that quality help is just a click away, any hour of the day, any day of the week. With Icronex’s highly trained live chat support professionals, you can retain customers who would otherwise abandon your site due to unavailability of help.
Our offering is a comprehensive service that includes CRM implementation,
highly qualified operator recruitment and training, offshore operations,
reporting and analytics. Our Live Chat Support Team is equipped with advanced
skill-sets to create an unsurpassable online experience for your customers.
Incorporation of our live chat support has enabled many organizations to
establish better customer care standards.